Important Information
Policies
To help make your stay at City Seasons Suites in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed for simple, stress-free stays.
Check-In / Check-Out
Check-in begins at 2:00 PM and check-out is until 12:00 PM. Early or late requests may be arranged with the front desk, subject to availability.
Identification & Age
A valid government-issued photo ID is required at check-in. Guests must be at least 18 years old to reserve and stay without a guardian.
Deposits & Payments
A refundable security deposit may be required at check-in for incidentals. Major credit cards and cash are accepted.
Smoking Policy
The property maintains non-smoking rooms. Designated smoking areas are available.
Pets
Pets are not allowed at City Seasons Suites Dubai.
Cancellations
Cancellation terms vary by booking option. Flexible rates may allow free cancellation within a specified window, while advance purchase rates are non-refundable. Always confirm at the time of booking.
Children & Extra Beds
Children are welcome. Extra beds or baby cots may be arranged on request, depending on room type and availability.